Supply Chain Control Tower

Business Scenario

The client is one of the larger logistic service providers in the European region. The family firm has multiple European locations. They also take care of physical distribution, storage/trans-shipment, customs formalities, forwarding, express shipments, air freight and sea freight. This puts them in a position to accurately match together every link in logistic chain.

Solution Highlights

Get a detailed view of your global shipments in real time. Drill down to the order-level details and status updates of ocean vessels, airplanes, trucks, or trains anywhere in the world. Global shipment status map, including final mile; Alert notifications, Role-based security and customized views, carrier scorecards, Executive data visualization dashboards etc. Solution helps to achieve end-to-end supply chain visibility in real-time where quick actions can be done if any type of exception occur in the supply chain to fulfil the orders.

The Challenge

  • Exception management had too much delay
  • No supply chain visibility
  • Corrective measures time-window were un-sufficient
  • Lack of single version of truth to each stakeholder


  • Proactively track, monitor, and react to exceptions
  • Improved control of cargo in-transit
  • Optimized decision-making and improved employee productivity
  • Improved seamless service to end-customers